- User driven – the interaction between information and knowledge management on the one side and the healthcare professional on the other is a key component in modern healthcare. Such interaction will establish accurate diagnosis faster and more cost effective. Treatment will be monitored and adjusted to give a patient personal treatment over time. This will generate data that only can be managed if there is a good working interaction between the patient, the healthcare professionals and the information and – knowledge management and expert system.
- Patient driven – healthy and independent living, no waiting time, expert trust/no expert trust? – second opinion. Knowledge sharing, education.
- Mobility for users/professionals and patient (and relatives) independent of time and place
- Automatisation – content management. Matching patient data and knowledge databases: Need for integration and methods/systems for data-mining and automatic feedback
- Global the market is global, the delivery local. Global companies can offer services with low costs due to the “volume effect”